USAA Car Insurance Review for 2022

USAA takes the No. 1 spot for the second year in a row, thanks to high approval scores from customers.

Drivers who are eligible for insurance with USAA typically enjoy low rates and above-average customer service and claims handling.

Is USAA Car Insurance Good?

Yes, USAA is good car insurance. USAA ranks first out of the 10 auto insurance companies in our Best Car Insurance Companies of 2022 rating.

Making it a good choice for qualified motorists seeking affordable insurance coverage.

Based on our survey results, USAA ranks first in nearly every subrating category we considered, including Best for Customer Service, Best for Customer Loyalty, Most Likely to be Recommended.

Most Likely to be Renewed. It ranks second in our Best for Claims Handling category.

In addition to strong survey scores, USAA has the lowest rates and ranks first in our Cheapest Car Insurance Companies of 2022 rating.

USAA Customer Service

USAA places first in our Best for Customer Service subrating category. It receives a score of 4.5 out of 5. According to our survey data.

Approximately 65% of USAA policyholders who did not file a claim report being completely satisfied with the ease of contacting customer service and the service they received.

Respondents who filed claims feel similarly, with 64% saying they were completely satisfied and 67% saying they felt similarly about the service they received.


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