Travelers Car Insurance Review for 2022

Travelers ties for sixth place with Allstate in our rating of the Best Car Insurance Companies of 2022.

The company offers below-average insurance rates in many of the categories we survey, and it earns top marks from policyholders for claims handling.

But Travelers does not fare as well when it comes to customer service.

Is Travelers Car Insurance Good?

Travelers earns an overall score of 4.0, which matches the average rating in our survey of the 10 best companies for auto insurance. 

In general, premiums are lower than the national average as well as across most demographic profiles we examined.

Policyholders give the insurer top marks in the category of Best Insurer for Claims Handling.

Travelers also earns above-average scores in the categories of Most Likely To Be Renewed and Best Insurer For Customer Loyalty. The company earns sub-average marks in other categories.

Travelers Customer Service

Survey participants give Travelers slightly below-average scores in the category of Best Insurer for Customer Service.

Only 44% of Travelers customers say they are completely satisfied with the ease of contacting customer service. This number jumps to 56% for those who recently filed a claim. 

Approximately 45% of customers say they are completely satisfied with the customer service they received.


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