Progressive Mutual Insurance Company began selling auto insurance in 1937.
Today, Progressive offers coverage for drivers, as well as home and property insurance, commercial insurance, and a wide array of personal insurance, such as life, pet, and travel policies.
Progressive is rated No. 8 on our list of the Best Car Insurance Companies of 2022, and many drivers may be able to find better coverage elsewhere.
Its premiums are just slightly lower than the national average, and the company fared poorly among survey participants when it comes to factors including customer service and claims handling.
In fact, it is rated last among those polled for customer loyalty. Progressive does offer some of the lowest rates for drivers with a DUI but has the highest rates for teen drivers.
Progressive holds the No. 7 spot in our survey for customer service.
When asked if they were completely satisfied with how easy it was to open an auto policy with Progressive, approximately 53% of respondents said yes.
Regarding the ease of contacting Progressive’s customer service, 41% said they were completely satisfied, while 43% said they were completely satisfied with the quality of service provided.
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